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Velqory

Velqory Showroom

Tourism and experiences

Keep bookings, supplier contracts and guest communication coordinated across every channel.

The problem

Where the work actually breaks today.

Tour operators and experience providers juggle suppliers, seasonal staff and multilingual guests. Velqory keeps the paperwork and the answers in one private place.

Product

What Velqory does for this sector.

Keep bookings, supplier contracts and guest communication coordinated across every channel.

Surface

The shape of the working surface.

A schematic of the product surface this sector lives in — not a real screenshot. The detail is intentionally low so buyers focus on the shape of the work, not pixel polish.

Operations board — daily flow of requests, owners and status.

Modules

The capabilities that ship in this sector pack.

Every module is private, EU-hosted and configurable per tenant.

  • Supplier contract register

    Track rates, terms and renewal dates across every supplier in one register.

  • Booking document handling

    Parse vouchers and confirmations into a single structured view.

  • Guest reply assistant

    Draft accurate multilingual replies grounded in your own policies.

  • Itinerary assembly

    Assemble itineraries from a catalogue of experiences and supplier terms.

  • Incident & claims log

    Capture incidents with their documents so claims are handled cleanly.

  • Operating permits

    Keep permits and insurance current, with reminders before they lapse.

  • Seasonal handover

    Onboard seasonal staff with a searchable answer base for common questions.

  • Review digest

    Summarise guest feedback into themes you can act on.

AI use-cases

Concrete AI tasks your team triggers in a click.

Each use-case is a real action with a measurable operational outcome.

  1. Answer a guest in their language

    OutcomeConsistent, policy-correct replies without a per-message translator.

  2. Summarise supplier terms

    OutcomeKnow the cancellation and payment terms before you commit a guest.

  3. Build a custom itinerary

    OutcomeTailored itineraries assembled in minutes from your catalogue.

  4. Flag expiring permits

    OutcomeSpot lapsed permits and expired insurance before the next shift starts.

  5. Find themes in reviews

    OutcomeTurn scattered feedback into a short list of what to fix.

Integrations

Where it plugs into the systems you already run.

Indicative integration surfaces — the catalog is extended per engagement.

  • StorageEU-hosted document storage
  • CommunicationShared email inbox
  • IdentitySSO / identity provider
  • Industry-specificBooking / channel manager
  • Industry-specificPayment provider

Security & residency

Private by default, EU-hosted, audited.

Velqory runs in our EU-resident infrastructure with role-based access, full audit trails and your data isolated by tenant.

  • EU data residency

    Documents, embeddings and metadata stay in EU data centres under EU contracts.

  • Role-based access & SSO

    SSO with your identity provider; roles and document ACLs enforced server-side.

  • Full audit trail

    Every read, write and AI decision is logged with user, source and timestamp.

  • Private models

    No customer document or prompt is used to train shared models — ever.

Implementation plan

From scoping to operation in a few weeks.

A four-phase rollout, sized to your data and your team.

  1. Phase 1

    Discovery & scoping

    We map your documents, sources and the decisions they feed, then agree the success metrics and the EU-hosted environment.

    Duration1 week

  2. Phase 2

    Pilot on a real workflow

    We connect one source and one workflow, tune extraction and classification on your own data, and validate output with your team.

    Duration2–3 weeks

  3. Phase 3

    Integration & rollout

    We wire the validated workflow into your systems, set roles and audit trails, and onboard the wider team.

    Duration2–4 weeks

  4. Phase 4

    Operate & improve

    We monitor accuracy and adoption, extend to adjacent workflows, and report on the operational gains against the agreed metrics.

    DurationOngoing

Start

Open the conversation with this sector pinned.

Book 20 minutes and we map your documents, sources and decisions against this pack.